Here are some kind words from our valued clients.
Great experience overall. Chuck came out initially to give a quote and after visiting his shop we made major changes and he came out for a second set of measurements. They were very patient with us while picking out all of the components for the bathroom, providing general advice but not pushing us in any direction based on their own opinions.
The work itself was done very well. The gentlemen who did the work were professional, cleaned up every day on their way out, and were patient and diligent responding to any questions. The quality of the work is great, and my wife and I are both very pleased with the entire experience. I have two more bathrooms in the house and it’s very likely Chuck and company will be involved with work in both of them in the future.
Due to serious design flaws by our home builder 15 years ago, we had major damage to our shower stall in the master bath. Chuck from Tile & Bath Service was great to work with! He arranged for the glass block wall to be removed by recommending another company (masonry & glass systems) who installed a new wall, outside siding, and new floor. Then Chuck helped us pick out a new shower, including the fixtures, and base.
I would highly recommend Chuck Motycka owner of Tile & Bath Service Inc. His business is well established and he has great construction men who have been with him for years.
Chuck responded quickly to our phone call, gave us a detailed typed proposal for labor and materials. Felt he was honest, gave good suggestions, brought in good electrician for wiring problems discovered during remodel. Very customer service oriented, professional, knowledgeable, takes pride in his business and his workers. Also had great references on Better Business website.
Derek and Todd, his construction men, were friendly, always kept me updated on what they were doing, made me aware of any problems they discovered, kept a clean work area and cleaned up at the end of each day. Great quality workmanship. Chuck came by every day to check on work site and touch base with me. If I ever need any bathroom repairs or upgrades in the future, I plan on calling Chuck and his team again.
Chuck has been doing this for years and has it down to a science. He knows which materials and brands work and which to stay away from. The showroom is small but adequate; when they did not have an item I was interested in, they pointed me to showrooms where I could see it.
Chuck and his installers were always punctual (in fact, they were able to complete my work a week earlier than the original estimate). They were very clear about the cost of items and spent a good deal of time talking with me about options. They did not try to upsell me to more expensive items or work that I did not want done. The installers were prompt, asked for me input, explained things I was unclear about the cleaned up after themselves. When they were done, other than the bathroom where the work was done, there was no indication that anyone had even been in my house. Theirs was not the cheapest bid I got but they were not much more expensive than the lowest bid and for the quality of work done, I feel confident they were worth the few extra dollars.
When we decided to rebuild the master bathroom that was the original one in our 38 year-old house, we contacted four businesses. We were seeking a company that would do all the contracting within the company, provide us with a realistic estimate, and offer us some guidance as to what we should select. None of the first three companies met these requirements. We saw an ad for Tile and Bath Service and decided to try it since it was in Ballwin and would thus help our city.
Chuck came out promptly after our call and actually gave us a general estimate of the cost of a complete renovation. It was very reasonable, especially in light of what others had told us, and he assured us all the work would be done by his employees and we would not have to purchase any items ourselves.
We then visited his store, and it was Pam who impressed us so much we signed a contract. She was very understanding of our needs, did not push us to get the most expensive items, and yet advised us when a higher quality would really be the wisest choice. She was also cooperative with our granddaughter, who is our official interior decorator. Are our selections, we received a detailed list of the costs so we knew exactly what we were paying for.
The workers who came arrived on time, worked efficiently, and really did an expert job. Everything works perfectly! We are so very pleased with our new bathroom, and actually amazed at what we had been missing all those years with the old style commode, shower stall, and cabinet. We were expecting to improve the appearance of the bathroom, but we had not realize how much we would appreciate the new design.
We will be happy to show our bathroom to anyone who is considering tile and bath work. We find ourselves giving tours to all our friends!
I want to personally thank you for doing such a good job on my bathroom remodeling, which was completed well within the agreed upon time lines. It was a pleasure working with you and all members of your company, and was truly a hassle-free experience. I will be happy to recommend you to my friends.
Dear Mr. & Mrs. M:
I just want you both to know how pleased Charlotte and I are with our new shower … it is really very nice … and the color that Charlotte picked goes perfectly with our walls and floor!
I also want to compliment the young man who did the installation … he worked hard and left no mess at all! And the work he did was really outstanding! His caulking was perfect and the seat and handle are mounted so strongly that I’m sure they’ll never budge!
I have just returned from my old Navy Squadron’s annual reunion in Charleston, SC, with eight nights of crawling in and out of slick bath tubs, grabbing at anything to keep from falling, and I can’t tell you how nice it was to casually walk into my new, beautiful, easily accessible walk in shower!!!
I wanted to let you know how very pleased we are with our new master bath. The level of professionalism that was presented during the process was very impressive. Todd, the gentleman that did our work was very efficient on the tear out of the old bath. All the trash that came out of our bathroom I thought I would have to deal with. When I got home the trash was gone and my bath was picked up and everything was put away neatly ready for the next day’s work. Being in the home building business for over 20 years, I have an appreciation for quality work. You and your company exemplify those standards.
Just a note to let you know how much my husband and I appreciate the great job Tile & Bath did for us recently. Chuck, you were the only one I spoke with concerning this project that was able to understand my vision for the shower. You then had the great crew to get it done right and on schedule. I love the bench, the tile, the fixtures, the beautiful glass door, etc. The brick laid tile floor is the envy of my friends.
I know it may have been a small job for you, but it is so much fun for us to have a “fancy smancy” new master bath after all these years. I now get to decorate to my heart’s content. Pam can probably tell you how we “girls” love that.
Please tell Todd that the water pressure is great, just as he promised. Thanks again for a great job done by all.
To ‘Everyone’ at Tile & Bath Service, Inc.,
My husband and I want to extend our thankfulness and sincere gratitude, for the wonderful and beautiful job that was done on our bathroom, recently!
And, also, again, thanks to Todd and Derrick for their very good professionalism!
And for being so Efficient!
Also, for being so accommodating!
Also, for the (little) things they did for us, during their work, on the job, and on their own.
We will recommend, “Tile & Bath Service, Inc.” to anyone who needs bathroom and tile work.
Jim and Marge L.
Thanks for your cooperation in completing the bathroom for us to our satisfaction. Jim was very kind and helpful to make sure we were happy with the re-installation of the better fitting sink and vanity, as well as the mirror and lights. It is a much more satisfactory set up and more useful space enhances the ambiance as well as the practicality. We hope this was of some use to you for future situations, and that it was not just another problem for your company.
Dianna and Bill B.
I would like to thank you for the beautiful work you did in our bathroom. Jim is a true craftsman; professional in his workmanship and attitude while he was working, as well as his cleanup afterward. This trait is often absent in workmen and companies today.
I understand why your company is named Tile and Bath Service, not just Tile and Bath Installations. Your service is truly first class. Maria and I will definitely recommend you and your firm to anyone desiring prompt and professional service. Thanks again.
Very truly yours,
One week ago we wondered as to how our bath remodeling would look. Happy to report, one week later, that it looks fine.
Jim’s work procedures, speed, and thoroughness provides your best asset for business growth. Feel free to drop by and see the work of your employees.
Great to find an honest small business team.
Ed and Nancy H.
I just wanted to take a moment to write you this letter to let you know how pleased we are with our new bathrooms. They are absolutely beautiful! The quality of the workmanship really shows. I also wanted to express how pleased we were with Jim. He was very friendly, trustworthy, and he was very concerned with the quality of his work product. I felt comfortable leaving him in my house and he did an excellent job. I am in the insurance industry and I always find people complaining about everything. I have made it a practice however, when I am pleased with the service I have received to put it in writing. Your company’s professionalism was greatly appreciated and I intend to recommend your company in the future.
Thank you again for everything. It is greatly appreciated.
A philosopher once said … “He who works with his hands is a laborer … he who works with his hands and his mind is an artisan … and he who works with his hands, his mind, and his heart … is an artist!”
Your installer, Derek C., is an Artist! He did an excellent job of installing our new marble shower stall and we are delighted with the results of his careful attention to detail. Derek is a fine asset to your staff.
We highly recommend Tile & Bath Service for any new or remodeling project and appreciate the fine job you did for us.
Dear Chuck & Staff:
I wanted to write you a note to thank all of you for the job well done on remodeling our bathrooms. From the moment we walked into your store until the day the work was done, we have been treated by your staff like we were the only customers you had. The work done by Derrick and his eagerness to please was exemplary. Needless to say, my wife Nancy and I are very pleased with the work. You and your staff should be proud to have accomplished such a fine job, as all of yours are I’m sure, but considering what we had and what we have now, it’s overwhelming.
I already have told all the people I know that if they want their bathrooms remodeled to call Tile & Bath.
Thanks again for everything.
If you’re willing to share your kind words please contact us.